How can we help?

Maple Lattes is a fan-made Taylor Swift project for ranking songs, making mood playlists, exploring tours, and saving favorite moments. It is independent and is not affiliated with or endorsed by Taylor Swift or her representatives.

Choose the albums or songs you want, then select Start ranking on the website. Put each set in your order and choose Keep this order. In the app, choose a ranking, select your songs, and put each set in order to continue.

No. You can rank songs, edit moods, and favorite tour songs as a guest. Sign in when you want to save progress for your devices to sync.

The app requires iOS or iPadOS 18 or later.

Yes. The website works in a modern browser and keeps guest progress in that browser’s storage.

Website guest progress stays in that browser’s storage. The app keeps its own working cache in app storage. These copies are separate, so clearing browser data or removing app data can remove local work.

No. Maple Lattes sign-in saves your progress to your account. Apple Music authorization is optional and only allows the music features you choose, such as connecting your library or saving a playlist.

Check the saving status before switching devices. A pending or offline change is still on that device and has not reached your account yet.

On the website, choose More → Download a backup while ranking, or Download a backup from your results. Restore a backup from the setup screen. In the app, go to Account and choose Export backup. Keep the downloaded file somewhere you can find it, and make a backup before clearing data or trying a reset.

Make sure you are signed in to the same Maple Lattes account and that the first device finished saving. Account progress is private, and existing account progress takes priority when guest progress is added after sign-in.

Before you continue, drag the songs into a new order. After a set is submitted, choose Undo on the website or Undo last set in the app to bring back the most recent set and change it.

No. Your account progress is private to your account. A result card is only shared when you choose to save or send it through your device or browser.

Make a card from your result, then use Save image or Download PNG on the website, or the device share controls in the app. Check any optional name on the card before sharing.

Mood playlists let you organize Taylor Swift songs with your own mood tags, energy settings, and order. They are personal choices, not official classifications.

Choose a starting mood, an ending mood, and the playlist length. You can adjust song moods, energy, and the order to make the playlist feel right to you.

Open Original / Taylor’s Version, listen to both recordings, and choose your favorite or skip it. Maple Lattes compares four songs at a time, and you can review your picks later.

First check that your latest changes have saved and export a backup. On the website, Clear account data clears saved account progress and cached copies in that browser. In the app, Account → Saved data → Clear account data clears saved rankings, moods, favorites, and merch alert settings while keeping you signed in. Use Account → Delete account to remove the account and its saved progress. Downloads, local copies, and playlists already made in Apple Music are separate.

Ranking and tour features do not need Apple Music. Full-song playback needs an active Apple Music subscription. Saving a playlist also needs Apple Music permission and Sync Library turned on for your Apple Music account.

Maple Lattes asks Apple Music to authorize the connection. It checks your catalog region and access to library playlists; connecting does not create a playlist by itself.

Apple Music availability depends on your subscription, storefront region, and Apple’s catalog. Maple Lattes checks the songs before creating a playlist and stops instead of making a partial playlist when a recording cannot be matched.

Each participant who saves a completed shared playlist gets a separate copy in their own Apple Music library.

Recently Played is a recent Apple Music snapshot filtered for Taylor Swift songs on your device. It is not listening statistics, and Maple Lattes does not upload it to your account.

Yes. You can favorite tour songs. If you are signed in, those favorites can be part of your saved account progress.

Videos can be removed, restricted, or changed by uploaders and platforms. Maple Lattes links to and embeds third-party recordings; a link is not a promise that the recording will remain available.

Browse tours by date, city, or song. Some shows have partial setlists or no linked recording yet. If you spot a missing date or song, email support with the tour, date, and a source link if you have one.

Email support with the tour, date, song, the correction, and a source link if you have one. Setlists and recording matches can contain mistakes, so specific evidence is helpful.

Tour pages use YouTube thumbnails and a privacy-enhanced YouTube player when you open a recording. YouTube handles playback under its own terms and privacy policy.

Open a conversation in Messages, choose the Maple Lattes app from the app drawer, then choose an activity. The website’s Messages pages explain invitations, but the activities themselves run in Messages.

Choose an album, rank the songs privately, and predict your friend’s order. Each round is revealed after both players answer.

You and one friend take turns adding up to five songs. When the list is ready, review the order and approve it together. Each person can then save a separate copy to their own Apple Music library.

Messages activities run in the native Messages experience. The website pages are fallbacks that explain how to open the activity in Messages; they are not browser game clients.

No. How Well Do You Know Me? and shared playlists are activities with another person. Rank Together content travels in the iMessage you choose to send. None of these changes your personal song rankings.

Games and shared playlists expire thirty days after creation. Their shared server records are then removed, though drafts on a device and messages already sent are separate copies.

The first recipient to use an unused invitation can claim the other player’s seat. Share invitations only with the person you want to play with.

No. Maple Lattes adds a draft to Messages; you still choose whether to tap Send. It does not automatically send a message or notification.

Merch features refer to the official U.S. Taylor Swift store. Store inventory, shipping, payments, and orders are handled by that store, not Maple Lattes.

No. For an order, payment, shipping, return, or store-account issue, contact the official U.S. store directly. Maple Lattes cannot access or change store orders.

You choose to turn on notifications in each browser. Your alert choices can save to your Maple Lattes account, but browser permission is separate on every browser or device.

In the app, use Account → Notifications for alert choices and iOS Settings for notification permission. They are separate settings.

On the website, turn notifications off from the Merch page. In the app, manage alerts in Account → Notifications. Signing out alone does not revoke a browser’s notification permission, so turn it off before leaving a shared device.

When signed in, Maple Lattes saves your progress, including rankings, unfinished rounds, preferences, mood choices, favorites, and playlist records. Read the Privacy policy for the full explanation.

On the website, open Account → Saved data → Clear account data. In the app, use Account → Saved data → Clear account data to remove saved progress and merch alert settings while staying signed in. Use the website account menu or Account → Delete account in the app to delete the sign-in account. Read the Privacy policy first so you know which local copies and exports are separate.

Use the support form at the bottom of this page. It asks for the details needed to investigate your issue. If it is unavailable, use the email fallback below the form.

Include whether you use the website or iPhone/iPad app, the app or browser version, the affected feature, and the steps that reproduce the issue. Do not include passwords or private account credentials.

You can read the Privacy policy and Terms of use on the website. They explain data handling, account choices, third-party services, and the project’s terms.